61 Jobs Found
TrainerSalary: TBCFull timePermanent Responsibilities to include but not be limited to the followingResponsible for facilitating training; identifying root cause of performance health of new hires on-boarding; refresher training; and cross-training.All new hires or internally promoted trainers are expected to go through the Trainer Readiness progr...
Job Title: Real Time Team Leader (WFM).Department: Ops -Workforce Management.Travel Required: May be required to travel as per Business requirements.Reports to: WFM Manager.Location: Eastpoint Business Park (Alfie Byrne, Dublin). 100%, ON-SITE.Contract Type: Permanent.Grade: B2Job Summary / Overview As a Real Time, Team Leader (WFM) you will be res...
Job Title: WFM ManagerDepartment: Ops -Workforce ManagementTravel Required: May be required to travel as per Business requirements.Reports to: Director of WFMLocation: Eastpoint Business Park (Alfie Byrne, Dublin). 100%, ON-SITE.Contract Type: PermanentGrade: C2Job Summary / Overview We are seeking a dynamic and highly skilled WFM Manager to join o...
Quality & Policy Expert Responsibilities to include but not be limited the followingPartner with Client internal teams to ensure that decisions made by Vendor’s content moderation staff are being regularly audited for accuracy and that performance feedback is being shared with the responsible teamsSupport every aspect of internal audit quality fro...
Policy ManagerResponsibilities to include but not be limited to the followingCoordinate the exchange of Policy-related information from/with the Client and disseminate across other teams and ensure all the resources provided are available to implement policiesMaintain regular contact and give feedback to Client with regards to Policy-related change...
Job Type: Permanent Location: Dublin Hours: -37.5 Hours per week.Out of hours work may be required. About usTeleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing custo...
Multi Channel Multi - Channel Customer Service Expert - Dublin City Centre based Teleperformance certified as Great Place to Work for 5 years in a row! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciti...
Quality & Support AnalystIs considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operationsResponsibilities to include but not be limited the followingPartner with Client intern...
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.Were searching for a passionate General Manager click apply for full job details
ICTS Project Engineer Security Systems Location: UK / Europe (Extensive travel across Europe)Sector: Security, ICT & Integrated Systems Salary: £50-60,000 DOE Holt Engineering Group is working with a well-established and forward-thinking security systems provider delivering cutting-edge electronic security and life-safety solutions across the UK a...