104 Jobs Found
SME – Romanian Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!Operational SME – Romanian languageSalary - €44,351Excellent benefitsGreat internal growth pathOnsite role in...
Operational SMESalary - €44,351 Is considered a tenured agent that supports and coaches team members while enforcing policies and balancing the need for efficiency. They will be the main liaison between training, quality, and operations.40 hours per week should be able to commit to a 24/7 Operational opening hours (Current working rotation is 090...
Turkish Speaking Quality & Policy Expert – Dublin€44,351 | Permanent | Full-Time | Excellent Benefits | Career Progression Do you speak fluent Turkish and English?Ready to take your career to the next level in a fast-paced, international environment? We’re looking for a Turkish Speaking Quality & Policy Expert who is passionate about quality, com...
SME – Ukrainian Are you ready to kick-start your career and take the next step in a dynamic, international environment? If you are passionate about quality standards, policy compliance, and delivering excellence — we’d love to hear from you!Operational SME – Ukrainian languageSalary - €44,351Excellent benefitsGreat internal growth pathOnsite role ...
Quality Analyst - German Location: DublinContract: 40 hours per week & permanentSalary: €44,351Great benefits including internal career progression As a Quality Analyst, you will act as the dedicated quality point of contact for an operational team, ensuring the highest standards of customer interactions across calls, emails, chats, and other supp...
Job Title: Lean Six Sigma Digital Transformation (LSDT) LeaderDepartment: OperationsManagement Responsibility for: NATravel Required: Yes / InfrequentReports to: Sr Director of OperationsLocation: TP Office in East Point Business Park - Dublin, 5 days a week Onsite roleContract Type: Full Time - PermanentGrade: TBC Job Summary / OverviewThe Lean Si...
French Sub-Saharan Africa Speaking Quality & Policy Expert – Dublin€44,351 | Permanent | Full-Time | Excellent Benefits | Career Progression Do you speak fluent French (SSA region) and English?Ready to take your career to the next level in a fast-paced, international environment? We’re looking for a French SSA Speaking Quality & Policy Expert wh...
Scheduling/Real Time AnalystResponsibilities to include but not be limited the followingAdoption and communication of global intraday and scheduling guidelines to appropriate stakeholdersEnforce real time adherence in all Work Types and Markets within the scope of operationMonitor the volume of contacts at interval level, as well as the proper use ...
VACANCY: Desktop Support Engineer Job Type: Permanent Location: Dublin (Hybrid) Hours: -37.5 Hours per week.Out of hours work may be required. About usTeleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and connect the biggest and most respected brands on the pla...
Scheduling/Real Time AnalystResponsibilities to include but not be limited the followingAdoption and communication of global intraday and scheduling guidelines to appropriate stakeholdersEnforce real time adherence in all Work Types and Markets within the scope of operationMonitor the volume of contacts at interval level, as well as the proper use ...