Sales Executive

Sales Specialist Cisco

1 Day per week working from home (Monday)

About the Job

Step into one of Ingram Micro s most critical and high-performing departments as a Cisco Sales Specialist. This is more than just a sales role - it s a chance to become a trusted advisor and drive innovative solutions for our customers. You ll develop deep expertise in Cisco s extensive portfolio of products, services, and incentives, helping you deliver unmatched value to clients.

This role is perfect for someone with 1-4 years of customer facing experience who s eager to learn, grow, and make an impact.

What your role as a Cisco Sales Specialist will involve:

• Manage a shared inbox, ensuring prompt and professional responses to customer inquiries.
• Respond to inbound calls by providing tailored pricing, quotations, and solutions based on customer needs.
• Maintain and develop relationships with a priority list of high-value partners who regularly invest in Cisco solutions.
• Handle customer queries quickly and professionally, using your commercial insight to secure deals during phone conversations.
• Identify and onboard new partners, nurturing them until they become established and ready to transition into a managed account space.
• Proactively support and develop new partners, helping them understand Cisco offerings and maximize their engagement.
• Serve as the go-to expert on Cisco's offerings, including Meraki, for both inbound customer inquiries and outbound sales efforts
• Proactively follow up on outbound leads and identify new sales opportunities to grow the business.
• Oversee the progress of deals, ensuring smooth transactions and customer satisfaction throughout the sales process.
• Stay up to date on Cisco services, marketing initiatives, and product knowledge to confidently discuss offerings on calls.
• Support both Ingram Micro s and customers' sales initiatives through effective communication and relationship-building over the phone.

To set you up for success, we are looking for the following skills and experience

• Proven experience in Sales, Account Management, or customer service role
• Outstanding communication skills across phone, email, and face-to-face interactions.
• Understanding of the Sales cycle
• Proactive mentality
• Motivation to continuously learn and adapt to new technology in a fast-paced environment.
• Strong proficiency in Microsoft Office (Outlook, Word, Excel) and CRM systems.
• A desire to enhance and improve systems, processes, and customer experiences.

We Are Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Through Ingram Micro Xvantage , our AI-powered digital platform, we offer what we believe to be the industry s first business-to- consumer-like experience. We also provide a broad range of technology services, including financing, specialized marketing, and lifecycle management, as well as technical pre- and post- sales professional support.

Make an application to join the team!
None of this is achievable without great people, with a complete customer focus.
Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a competitive base, commission, market leading incentives programme and clear career development. You will receive full training on the products you will be specialising in, and you will have access to a world leading catalogue of technology-based learning.
If this sounds like the opportunity for you then please apply by sending a copy of your most recent CV.