Support Worker Team Manager


Company 

New Appointments Group

Location 

Whitstable

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£37,279 - £52,000 Per Annum

Job Requirements/Description

Job Title: Support Worker Team ManagerLocation: Kent (Field-Based)

Salary: Competitive + BenefitsJob Type: Full-time, Permanent

About the Role:We are recruiting on behalf of our client, a respected independent organisation supporting young people leaving care, including unaccompanied asylum-seeking children (UASC), as they transition into adulthood and independent living.

This is a pivotal role, reporting to the KCC Registered Service Manager and overseeing the day-to-day operations of the Kent-based Support Worker Team. You'll be responsible for delivering high-quality outcomes, guiding your team, and ensuring compliance with relevant legislation and contractual obligations, including Ofsted standards.

Key Responsibilities:

  • Lead, supervise and support a team of field-based Support Workers across Kent
  • Plan and prioritise workloads to ensure timely 1:1s, performance reviews, and care plan audits
  • Manage team productivity, ensuring all contractual and legislative requirements are met
  • Monitor, review, and report staff performance and service delivery against KPIs
  • Provide guidance and safeguarding support to staff and young people living independently
  • Cover staff absences and provide on-call support during peak times or emergencies
  • Liaise with a wide range of stakeholders (social services, NHS, charities, police, etc.)
  • Maintain accurate records and ensure consistent delivery of care plans
  • Promote independence and life skills among young people (e.g., budgeting, health, social engagement)
  • Lead in workforce planning, training, and personal development initiatives
  • Handle disciplinary, absence and performance matters professionally and in line with policy
  • Ensure compliance with equality, diversity, safeguarding, and health & safety policies

What We're Looking For:

  • Proven experience managing support teams in a social care, supported living, or youth service environment
  • Strong understanding of safeguarding, care planning and OFSTED standards
  • Excellent leadership, communication, and stakeholder management skills
  • Able to work autonomously and manage a remote, field-based team
  • Strong organisational and decision-making skills
  • Commitment to empowering young people and supporting their independence
  • Full UK Driving Licence (essential)

What's in it for you?

  • 33 days annual leave (25 days + 8 bank holidays)
  • Life Cover (2 x basic salary)
  • Westfield Health membership (cashback on health services + discounts)
  • Pension contribution (4% employer / 4% employee)
  • Equipment provided (laptop, phone etc. as required)
  • Mileage reimbursed (claimable from home)
  • Referral scheme
  • 6-month probation period

The role is subject to Disclosure and Barring Service (DBS) checks.

Interested?If you're ready to make a difference in the lives of young people and lead a passionate team, we want to hear from you. Email Lucy Wildish at for more information. Or apply with your up-to-date CV (preferably in Word format) and a brief cover letter detailing your relevant experience and interest in the role.

Company 

New Appointments Group

Location 

Whitstable

Employment Hours 

Full Time

Employment Type 

Permanent

Salary 

£37,279 - £52,000 Per Annum

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