Assistant Manager

Assistant Manager – Self Storage Facility

Location: Hemel Hempstead
Type: Full-time, Permanent
Hours: Monday–Friday: 8am–6pm | Saturday: 8am–4pm | Sunday: 10am–4pm
(Working 1 in every 3 weekends)

Salary: Competitive £500 bonus every 6 months, based on store performance
Start Date: ASAP

Pertemps are delighted to be recruiting on behalf of our client for an enthusiastic and customer-focused Assistant Manager to join a busy and well-established self-storage facility. This role supports the Store Manager in day-to-day operations, driving sales, and delivering top-tier customer service.

Key Responsibilities

• Support the Store Manager in achieving financial and occupancy targets.
  
  
• Supervise and support 1 Customer Service Advisor (CSA).
  
  
• Act as duty manager in the absence of the Store Manager, reporting to Regional Manager as needed.
  
  
• Maximise sales opportunities from walk-ins, calls, and online enquiries.
  
  
• Ensure the store is clean, safe, and presented to the highest standard.
  
  
• Oversee health & safety and compliance with operational procedures.
  
  
• Contribute to marketing and local store promotions.
  
  
• Minimise bad debt through proactive customer engagement and recovery practices.
  
  
• Help manage repair/maintenance issues and store inventory mix.
  
  
• Deliver outstanding service to new and existing customers.
  
  

Who We’re Looking For

• Strong communication and interpersonal skills.
  
  
• Self-motivated and detail-oriented.
  
  
• Confident working alone or in a small team.
  
  
• Leadership experience or potential to lead by example.
  
  
• Retail or customer service experience (storage or similar background a plus).
  
  
• Capable of supervising staff and stepping into management duties when required.
  
  

Perks & Benefits

• £500 performance-based bonus every 6 months
  
  
• Ongoing training and development
  
  
• Career progression opportunities within a growing company
  
  
• Supportive working environment
  
  
• Regular weekday schedule only 1 in 3 weekends
  
  

Ready to take the next step in your career with a respected brand and make a real impact?

Apply online today or call and ask for Chloe in the Hemel Hempstead Pertemps Branch for more information!