Trade Counter Sales Assistant

Location: Yardley Business Park, Basildon, Essex

Employment Type: Full-Time Permanent

Company: Essex Plumbstore Limited

Essex Plumbstore Limited is a well-established, independent Heating, Plumbing & Bathroom Merchant serving both trade and retail customers across Essex. Due to continued business growth, we are seeking a motivated and professional Trade Counter Sales Assistant to join our successful branch.

This is an excellent opportunity for a driven individual with plumbing trade counter or merchant experience who enjoys delivering outstanding customer service in a busy and rewarding environment.

• Provide a first-class service to trade and retail customers, offering accurate product advice and quotations.
• Build and maintain strong, long-term customer relationships to encourage repeat business.
• Ensure the trade counter and showroom are well presented, clean, and fully stocked at all times.
• Support with goods in/out, checking deliveries, preparing orders, and maintaining stock accuracy.
• Manage all documentation and quotations with precision and attention to detail.
• Assist with stock control, replenishment, and periodic stock taking.
• Contribute to the smooth day-to-day running of the branch through teamwork and flexibility.

• Essential: Previous experience in a plumbing trade counter, merchant, or plumbing supplies environment.
• Desirable: Knowledge of bathroom and heating products.
• Strong communication and customer service skills.
• Reliable, organised, and able to work accurately under pressure.
• Physically capable of handling stock and performing light lifting duties.

• Competitive remuneration package (based on experience).
• 28 days annual leave (including Bank Holidays).
• Company pension scheme.
• Generous employee discount.
• Supportive, friendly working environment with opportunities for growth.

Monday to Friday

Saturday rota (as part of team schedule)

If you are enthusiastic, customer-focused, and have experience in the plumbing or merchant trade, we would love to hear from you.