Field Service Engineer

Field Service Engineer Heavy Plant Machinery

Position: Field Service Engineer
Location: Essex
Company: Leading Main Dealer of Heavy Plant Machinery
Employment Type: Permanent

About The Company:

A well recognised leader in the heavy plant equipment industry. They specialise in providing top-tier solutions for our clients within the construction and recycling sectors, offering premium products such as excavators, wheel loaders, and other state-of-the-art machinery. They are seeking a skilled and dedicated Field Service Engineer to join their expanding team.

Role Overview:

As a Field Service Engineer, you will play a crucial role in maintaining, diagnosing, and repairing heavy plant equipment to ensure optimal performance. You will work on-site at customer locations, delivering exceptional service that upholds the companies reputation in the market.

Key Responsibilities:

• Perform diagnostics, troubleshooting, and repairs on a range of heavy plant equipment, including excavators, wheel loaders, and other machinery.
• Conduct routine maintenance and preventive servicing to minimise equipment downtime.
• Provide technical support and advice to customers to optimise machine efficiency.
• Complete detailed service reports and communicate findings to the service manager and customers.
• Ensure compliance with all safety protocols and procedures during field operations.
• Maintain up-to-date knowledge of equipment and technology advancements.

Qualifications and Experience:

• Minimum of 5 years of hands-on experience working with heavy plant equipment (e.g., excavators, wheel loaders).
• Strong technical knowledge of hydraulic, electrical, and mechanical systems in heavy machinery.
• Proven ability to diagnose and repair complex equipment issues.
• Excellent communication and customer service skills.
• Ability to work independently and adapt to a variety of on-site conditions.
• Valid driver s license and willingness to travel as required.

What's On Offer?

• Base Salary £42,000 - £48,000, dependant on experience.
• 40 Hour contract, Monday to Friday.
• Regular overtime, enhanced hourly rate. Current engineers earning in excess of £60,000 per year.
• Company pension scheme.
• 32 days holiday + birthday day off.
• Healthcare scheme.
• Company Van with private use.
• Referral payments on referred orders.
• Opportunities for professional growth and training.
• Work with high end machinery.
• A supportive and dynamic team environment.