Technical Solutions Consultant

Technical Solutions Consultant- £350-375pd PAYE - 12 month contract - Remote

Overview:

I'm currently partnered with an innovative global technology company who are seeking a Technical Solutions Consultant to join the team and play a key role in supporting clients and internal teams through expert technical guidance, troubleshooting, and scaled service delivery. Acting as a trusted technical point of contact, you'll help clients make the most of their digital advertising solutions, offering best-practice advice and resolving technical challenges with efficiency and professionalism. You'll thrive in this role if you're comfortable navigating ambiguity, have a strong analytical mindset, and enjoy problem-solving in a fast-paced, client-focused environment.

Role & Responsibilities:

• Develop deep technical knowledge of their digital advertising products and provide consultative guidance to clients and internal sales teams
• Troubleshoot and resolve technical issues related to the use of our advertising platforms and tools
• Identify, document, and escalate potential bugs to product and engineering teams, following through to resolution
• Deliver a high-quality client experience by ensuring timely support, clear communication, and adherence to service-level agreements
• Identify opportunities to streamline workflows, automate processes, and improve support efficiency

Essential Skills & Experience:

• 2+ years of experience in Digital Advertising and/or Technology industries
• Proven experience in technical troubleshooting and ticket escalation
• Ability to explain complex technical concepts to non-technical audiences
• Familiarity with advertising technologies (pixels, ad servers, auctions, delivery systems)
• Working knowledge of web technologies such as HTML, CSS, JavaScript, and HTTP
• Experience using SQL and RESTful APIs for data access or integrations

Package:

• Day rate - £350-375pd PAYE
• Fully remote role
• 12-month contract