E-Commerce Manager

Our client who has launched a webshop in the UK, is eager to role this out in various other countries. They are keen to recruit an E-commerce Manager to identify and lead the rollout.

You will be responsbile for:

Write fnctional/technical specifications and coordinate with developers to ensure the system is adapted according to specifications, ensure platform developments adhere to technical best practices, maintaining high standards of quality, reliability, and scalability, work with internal local teams to adapt content, product offerings, and marketing strategies to meet the cultural, linguistic, and economic specifics of new markets. Responsible for the growth and success of all web shops, work with local SU leaders to drive success and grow the e-commerce business, setting ambitious but healthy growth targets, use analytics tools to track performance metrics and generate insights for data-driven decision-making.

Experience:

• PIM experience.
• EPiServer CMS experience.
• Experience integrating and managing online payment gateways (e.g., Stripe, PayPal).
• Knowledge of mobile commerce (m-commerce) and app-based e-commerce optimization.
• Familiarity with international tax regulations, customs duties, and pricing strategies.
• Knowledge of AI-driven tools for personalized recommendations, and chatbot integration.
• Experience in implementing customer support solutions like HubSpot.
• Good knowledge of the systems development life cycle.
• Strong analytical and project management skills.
• Mapping and streamlining processes.
• Good technical documentation writing skills.
• Experience in working with diverse, multinational teams.
• Proficiency in analytics tools such as Google Analytics, Looker Studio, or Power BI.
• Knowledge of Agile and Scrum methodologies.
• Ability to identify, assess, and mitigate risks in platform rollouts and expansions.
• Customer-centric thinking with a strong focus on customer satisfaction and retention.

Benefits:

• Competitive salary,
• 25 days Holiday (+ bank holidays)
• Pension Scheme
• Life Assurance Scheme
• Cycle to Work scheme
• Long Service Awards
• Employee Assistance Programme & Access to Mental Health Support
• Learning and Development Opportunities
• Company Car Scheme