Field Service Engineer

ITS Field Service Technician

This role is responsible for providing maintenance and repair of client equipment on maintained assets, including complex fault diagnosis. Position also provides support to the Field Services Team Leader.

Essential Job Duties and Responsibilities:

Carry out routine and preventative maintenance

Attend faults and ensure the use of a logical approach to fault finding.

Perform Fibre Optic fault diagnosis and rectification.

Provide detailed fault analysis on high priority and complex faults when required.

Ensure all activities are performed safely and to a high standard.

Ensure asset maintenance is reported in a timely and accurate manner.

Ensure personal administration is completed in a timely manner, for example timesheets and vehicle checks.

Provide support to the Maintenance Team Leader

To act as a mentor to aid in the development of other service technicians.

Perform Workshop repairs & modifications to component level and accurately record as required.

Minimum Job Requirements:

Skills knowledge and experience:

Essential:

Proven experience in similar role, including maintenance of equipment

Basic fibre optic experience

Ability to write accurate reports

Hold relevant competencies to meet contractual requirements.

Experience of maintenance on modern electronic equipment.

PC literate

Full Driving Licence

Desirable:

IP systems working knowledge.

Experience of overseeing teams.

CCTV systems working knowledge.

Microsoft Office skills

Education and qualifications

Essential:

Qualified to ONC or BTEC in Electronic Engineering or Telecommunications Engineering or an equivalent qualification.

Desirable:

C&G 2391-52 Inspection and Testing qualified.

C&G 3667-02, units 102/103 Fibre optic cabling/testing or equivalent.

Relevant accreditations.

Safety related qualifications

NHSS8 accreditation

Hold G39

Hold IPAF, ASLEC approved, NRSWA units 1 to 9 qualification