Transport Planner

Transport Planner
Job Role:

Make full use of all IT systems, TMS and customer portals to ensure efficient fleet
and employee deployment.
Fully utilise all vehicles to ensure accurate and appropriate allocation of
drivers/vehicles.
Identify, communicate, and drive any continuous improvements to continually
develop the operation of the business.

Work closely with the Fleet to ensure vehicles are available to support the
Bookings team requirement, service scheduling is built into the plan and advise
the operation in a timely manner when there are any risks to vehicle.
Communicate and share plans to the Bookings team to deliver through
efficiency and maintain customer service levels.
Communicate effectively with all stakeholders and work with them to
understand and resource their schedules. Also, to include but not limited to;
effective handovers to the relevant individuals / departments, and key
stakeholders for any operational delays to ensure a smooth and efficient
service is being delivered.
Control and plan operational routes for the following day and provide rates,
quotes and process all customer bookings to meet customers' needs and
expectations.
Work as part of a team and participate in cross training initiatives to provide
effective cover in a colleague's absence.
Operate to a high standard of general housekeeping and work safely, complying
with all health and safety regulations to maintain a clean, safe, and tidy working
environment.
Knowledge and experience:

Relevant transport and planning experience
Working knowledge of QRoutes desirable
Working and sound knowledge of transport operation systems and planning
functions
Geographical knowledge of Essex
Knowledge of Licencing regs for passenger transport; desirable can be trained
Proven record in delivering cost effective customer focused routes
Intermediate skills in MS Word, Excel, PowerPoint, Outlook.
Ability to adapt and work under pressure and flexible in their approach.
Sound team player and motivator who can work on own initiative.
Good numerical and analytical skills paying strong attention to detail.
Driven by continual improvement and high personal standards
High level of organisation and time management skills
Ability to analyse and solve logistic problems
Attention to detail and accuracy of data submitted
Strong communication skills both verbal and written

Our Vision

Be recognised as the leading provider of specialist education transport for children
and young people particularly those with special educational needs
Offer a safe and efficient service that is reliable and flexible
Be a service that schools and clients can rely on
Be a fleet of modern, energy efficient vehicles and employing a team of
handpicked dedicated staff who are confident, competent, well trained and who are
working in the environment of their choice.
We will deliver a first class service ensuring that the clients arrive in a safe, well
controlled and happy environment, giving them the best possible opportunity to start
and end the day on a positive note.