Technical Assistant

Founded in 2003 by Dong Hyun Kim, he began with a simple yet ambitious mission: to make fresh, flavourful sushi and bento accessible to everyone. After more than 20 years, Wasabi has grown to 40 thriving branches across London, major UK cities, and New York.

In 2019, the journey expanded with the introduction of Wasabi Home Bento, launched exclusively in Sainsbury s. Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Today, Wasabi proudly stands as the No. 2 chilled ready-meal brand, driving significant market growth and setting new standards for quality and innovation. And this is just the beginning.

Wasabi s menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite.

Our leadership team has unveiled an ambitious 5-year strategy, focusing on company growth, franchise opportunities, and international expansion.

As we embark on our next phase of growth and innovation, we re thrilled to offer an exciting opportunity for a Technical Assistant to join our Technical team based in Park Royal.

The Role:

To provide technical support to the company, by undertaking tasks and duties associated with supplier assurance, raw material specification, legal labelling of finished products and updating of the sites operating system (BC for e.g) also, support of the product development process within Central Production Unit & restaurants, by undertaking tasks and duties associated with product trials and product evaluation. Ensuring ingredients and finished products and are in-line with the company s technical requirements & standard, along with required legal legislation, and to ensure that all raw materials and suppliers consistently meets Wasabi s Quality, Safety, Legal and Sustainability Standards.

Key responsibilities:

• To carry out risk assessment on all raw material, escalating any issues to senior management.
• To ensure all raw material s technical documentation e.g. specification, factory accreditation, CoA (certificate of analysis), HACCP/process flow documents etc. are accurate and up to date, maintaining systems and data to drive continuous improvements for products and quality management systems.
• To maintain of the supplier portfolio of product specification
• To liaise with suppliers for any out of specification and non-conformance.
• To provide support for introduction of new materials or suppliers.
• To provide support for any changes to existing raw materials or suppliers.
• To calculate and approve nutritional information for new product/product change using nutritional calculator and update the nutritional traffic light tracker.
• To calculate and score HFSS for load the data to the retailer tracker.
• To check and approve legal information on artwork for pre-packed/own brand product.
• To support technically new/existing product development process, including allergen information for name card and guideline, ingredient and other legal information for product label or display etc.
• To co-operate with new product development, health & food safety and operation team for information use in branches e.g. recipe card, shelf life and customer information etc.
• To update as required the sites operational systems (i.e BC)
• To update and check the info to the brand bank website.
• To update and maintain the Master data, artwork folders and factory paperwork.
• Responsible for planning and conducting factory or Restaurant trials, ensuring products & process are in-line with the Wasabi and customer requirements.

• To work with all required departments (procurement, food team, marketing etc) providing technical information and support to ensure compliance against company standards and UK legislation.

• Document all data and information from factory trials including, factory trial report, shelf-life validation, organoleptic test , cooking & Chilling validation, etc comprehensively and legibly in order to establish process capabilities and support due diligence.
• Organize and arrange appropriate samples for lab analysis e.g. microbiological, chemical and transit trials, in-line with project timescales.

Our requirements:

• Graduate (food related) or food science, food technology, and food processing is preferred.
• Knowledge of supplier assurance or UK/EU food labelling requirements is preferred.
• HACCP level 3 is required.
• A logical approach to working along with practical problem solving and decision-making skills is desired.
• Have a keen eye for detail and be able to process and understand large amounts of data to ensure that it meets Company standards.
• Strong communication skills and be comfortable escalating information to management where it does not meet required standards.
• Good time-management skills.
• Ability to work in a high-pressure environment.
• Ability to prioritise workload.
• IT literate is essential.

In Return we provide:

• A great working environment
• Pension scheme
• Target Bonus
• Refer A Friend Scheme
• Free Sushi or hot food (vegan options available)
• 50% discount in our Branches
• Employee Assistant Programme
• (a service providing health and wellbeing support)
• Long Service Awards
• Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings
• Life Assurance
• Cycle To Work
• Free on-site parking
• A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and
• The opportunity to develop your skills within a growing company.

Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you.

COME ROLL WITH US!