Senior Programme Manager - Living Wage Foundation

Citizens UK

Citizens UK is the UK's biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Purpose

The Living Wage Foundation has an exciting opportunity to join our dynamic team as a Senior Programme Manager. We are looking for a highly motivated and organised individual with the ability to manage teams, build strategic relationships with employers to grow the Living Wage network, and develop projects that will grow our accreditations schemes and proactively influence change across a broad range of stakeholders in public life.

Develop and deliver strategies, working collaboratively across the organisation.

• Direct a team and line manage multiple staff and freelancers, supporting them to deliver projects and contribute to the LWF business plan.

• Monitor and evaluate the impact of our work to refine our strategy, deliver projects effectively and demonstrate the value of the real Living Wage.

• Clearly communicate the evidence for positive change to grow the Living Wage movement. Encourage employers and key stakeholders to become champions of the Living Wage movement.

• Oversee accreditation processes, identify and implement improvements to make our work more efficient.

• Build and manage relationships with key stakeholders, policy makers and employers to support them to pay the real Living Wage and seek accreditation.

• Create, develop and employ the tools and knowledge available to inform and advise employers on implementing the Living Wage throughout their organisation.

Main Responsibilities

Relationship Management

• Identify and develop relationships with key senior stakeholders, policy makers, large employers and employer networks to promote and grow the Living Wage.

• Identify opportunities and develop strategic partnerships with a range of stakeholders including project partners and funders to support the Foundation's work.

• Provide a high-quality client experience for large, strategic employers that are interested in the Living Wage and provide excellent advice and guidance on how to implement the Living Wage to support their accreditation.

Project Management

• Oversee and support the development of UK-wide strategies with team to grow accreditations in all sectors and regions to deliver the Living Wage Foundation's business plan objectives.

• Lead on complex projects to promote and grow Living Wage accreditations and develop the quality of service offered.

• Identify and build new opportunities to grow the income of the Foundation and manage bespoke budgets.

• Identify opportunities to make our work more efficient and effective by improving our systems, processes and policies.

• Monitor and evaluate the impact of our work, including oversight of data collection and producing reports for various stakeholders.

People Management

• Line manage and support the development of multiple direct reports in different job roles to deliver business plan objectives.

• Oversee and support the training and induction of team members; developing staff members to carry out their roles effectively.

• Coordinate staff within the LWF and across the organisation to ensure we are meeting the expectations of our network and stakeholders.

• Work with Citizens UK community organisers, members and leaders to promote civic engagement with and ownership of the Living Wage campaign.

Communications and Events

• Oversee the organisation of events to celebrate and grow our network of Living Wage employers, including supporting the team in the delivery of Living Wage Week every year

• Identify and direct staff to effectively gather case studies and examples of best practice to develop materials and promote the Living Wage.

• Understand and contribute to the development of the Living Wage accreditation policy. Ensure it is communicated clearly and applied appropriately.

• Represent the organisation effectively to external audiences in meetings, at events and in the public domain to promote and grow the work of the Living Wage Foundation.