Housing Officers - Housing / Tenancy Management

Are you passionate about delivering high-quality housing services that make a real difference in people's lives? Join our Local Authority client as a Housing Officer and be the face of their housing service in the community.

• Housing Officer - Housing / Tenancy Management
• Public Sector - Local Authority
• Full Time - Monday to Friday, 36 hours per week
• Temporary Role - 3 months with likely extension
• £22.41 per hour PAYE / £29.72 per hour Umbrella
• Hybrid Working - min. 3 days in office / visits, remainder at home
• IT equipment provided
• ASAP start

As a Housing Officer, you'll be responsible for managing a defined patch of council properties, ensuring tenants and leaseholders receive excellent, customer-focused housing management services. You'll work closely with residents, internal teams, and external partners to improve satisfaction, tackle anti-social behaviour, and support sustainable tenancies.

• Deliver visible, responsive estate and tenancy management services
• Investigate and resolve anti-social behaviour cases
• Conduct tenancy, property, and estate inspections
• Enforce tenancy and lease agreements, including legal proceedings
• Collaborate with internal teams and external agencies to support vulnerable residents
• Respond to enquiries from councillors, MPs, and resident groups
• Promote community engagement and environmental improvements

• Strong knowledge of housing and ASB legislation
• Proven experience in social housing or a similar environment
• Excellent communication, problem-solving, and organisational skills
• Ability to work independently and collaboratively
• IT proficiency, including Microsoft Office and housing databases
• Commitment to equality, diversity, and resident empowerment
• Flexibility to attend meetings and make home visits outside normal hours
• UK Driving Licence and own vehicle is desirable but not essential

These posts are subject to a Basic Level DBS Check.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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