Patient Admin Manager

Interim Patient Manager

Your new companyA prestigious private medical clinic in Chelsea is seeking a professional, compassionate, and highly organised Patient Manager to join their boutique team. This clinic offers holistic care for women and newborns, including obstetrics, gynaecology, paediatrics, and wellness services. This is a unique opportunity to become the welcoming face of a calm, exclusive clinic that supports women and families through some of the most important moments of their lives. Your new roleThis is a dual role combining front-of-house excellence with light clinical support. You'll be the first point of contact for patients, ensuring a warm, professional experience while also supporting consultants with tasks such as blood and urine sample collection (training provided).
Key Responsibilities

Greet patients and guests with warmth and professionalism

Manage calls, emails, appointments, and payments

Maintain accurate patient records and clinical documentation

Support consultants with clinical tasks (e.g. venepuncture, urine samples)

Ensure compliance with CQC standards and internal policies

Oversee stock levels, cleanliness, and fire safety protocols

Organise meetings, refreshments, and liaise with suppliers

Contribute to the smooth running and growth of the clinic

Perform venepuncture and assist with urine sample collection

Monitor medical supplies and fridge temperatures

Ensure safe handling and labelling of samples

Maintain high standards of hygiene and patient safety

What we are looking for

Previous experience in a similar role, ideally in a private healthcare setting

Certification and/or experience in blood collection (venepuncture)

Excellent communication and interpersonal skills

Strong organisational and multitasking abilities

Proficiency in Microsoft Office (Word, Excel, Outlook)

A polished, professional appearance and a warm, caring manner

Flexibility and initiative to support a growing start-up

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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