Faultline Helpdesk Operative


Company 

HAYS

Location 

South East

Employment Hours 

Full Time

Employment Type 

Temporary

Salary 

£16 Per Annum

Job Requirements/Description
Temporary - Faultline Helpdesk Operative

Your new company
A facilities management and service provider based in Gatwick is looking for an operative to join their team on a temporary 3-month contract (until the end of September).
Your new role
Below is a list of day-to-day responsibilities -

  • Handling inbound telephone calls and emails
  • Logging all faults called and emailed in
  • Maintaining accurate and up-to-date customer information
  • Identifying health and safety jobs to be called through to shift team members
  • Transferring faults to relevant teams when required
  • What you'll need to succeed
    You will have excellent written and verbal communication and attention to detail. You will have previous experience handling inbound telephone calls and emails and be able to work well within a team and independently.
    What you'll get in return
    This is a 2-month temporary contract paying £16.35 per hour. This role works on the following shifts each month: Week 1 - 4 days (7am-7pm), Week 2 - 3 days (7am-7pm) and 3 nights (7pm-7am), Week 3 - 4 nights (&pm-7am) and Week 4 - OFF. What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #
    Company 

    HAYS

    Location 

    South East

    Employment Hours 

    Full Time

    Employment Type 

    Temporary

    Salary 

    £16 Per Annum

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