Golf Operations & Participation Lead

Golf Operations & Participation Lead

Full-time Forrester Park Golf Club

We are looking for an organised, friendly, and commercially minded individual to join our small team at Forrester Park. This key role oversees the Memberships and Green Fee business and plays an important part in growing participation across golf, Padel, and our on-site glamping accommodation.

Working closely with the General Manager, you will manage the club s tee sheet, support Members and visitors, and help ensure golf days and events run smoothly. You will also take responsibility for driving revenue growth in participation-related areas, while collaborating with our Events Manager, to maximise glamping pod bookings through both golfing breaks and event accommodation.

What does the role involve day to day?

• Managing Members and visitors expectations, communicating effectively with all areas of the Club
• Overseeing tee time reservations, Member queries, golf society bookings, and day-to-day operation of the tee sheet
• Growing revenue from memberships, green fees, Padel bookings, and glamping stays (with emphasis on golf-related packages)
• Providing a warm, professional welcome to everyone who visits the Club
• Working closely with the General Manager on golf days and participation initiatives
• Collaborating with the Events Manager to promote accommodation for both golf breaks and event guests
• Supporting the catering team when required to help deliver a consistently high standard of service

This role will suit you if

• You currently work in golf, leisure, or hospitality and pride yourself on excellent customer service
• You have a positive, helpful attitude and enjoy supporting customers and colleagues alike
• You re commercially aware and motivated by the opportunity to grow participation and revenue
• You re a strong communicator and enjoy being part of a close-knit team
• You re flexible and able to work 5 days out of 7, including weekends

This is a full-time position, offering the opportunity to play a key role in shaping the growth of participation and visitor experiences at Forrester Park.