Luxury Sales Advisor

Role: Sales Advisor

Location: West End, London

Salary: £28,000 + OTE

Full Time: 40 hours

Our client is a British heritage menswear brand known for exceptional craftsmanship, timeless tailoring, and distinctive design. With a long-standing tradition of excellence, we continue to serve a discerning clientele, blending tradition with contemporary style.

As a Sales Advisor, you will deliver an exceptional and personalised customer experience that reflects the brand's values and heritage. You will support all aspects of daily store operations, ensuring the highest standards of service and presentation.

Key Responsibilities

• Deliver an exceptional, personalised client experience, embodying the brand's service ethos.
• Develop strong product knowledge to confidently advise clients on style, fit, and craftsmanship.
• Achieve and exceed individual and store sales targets through effective client engagement and conversion.
• Build lasting relationships with clients to encourage loyalty and repeat business.
• Maintain visual merchandising and store presentation standards in line with brand guidelines.
• Support stock management processes, including replenishment, stock counts, and transfers.
• Assist with online and remote client orders where required.
• Uphold all company policies and procedures, including those related to loss prevention, health and safety, and customer service.

Skills & Experience

• Previous retail or client-facing experience, ideally within luxury or heritage brands.
• Strong communication and interpersonal skills.
• A genuine passion for menswear, craftsmanship, and styling.
• Proactive, reliable, and able to work both independently and as part of a small team.
• Professional presentation and strong attention to detail.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.