Operations Manager

Salary: £25,000 per annum (£50,000 full time equivalent)
Hours: 18 hours per week, worked over 2.5 days (with flexibility to agree working pattern)
Contract: Permanent, part time
Location: Lambeth, London
About the organisation Founded in the late 19th century, this long established community youth organisation remains a pivotal 21st century anchor in Lambeth. It provides a safe, trusted environment where long term, relational youth work helps young people develop socially, emotionally, physically and creatively.

The activity programme is open to young people aged 8 to 21 and includes sports, games, creative and recreational activities delivered in a safe and secure setting by a dedicated team of staff and volunteers. Young people are known, valued and supported over time - not as problems to be fixed, but as people with potential.

A recent multi million pound refurbishment has significantly enhanced the organisation's historic buildings, creating flexible venue spaces that are let during the daytime to theatre companies and businesses. This commercial activity generates vital income to support work with young people.
About the role The organisation is recruiting a versatile and commercially oriented Operations Manager to manage facilities, develop rental income and provide timely and accurate financial and administrative management support.

Reporting to the Senior Youth Worker, this hands on role includes:

• Managing buildings and facilities, working with external contractors where appropriate
• Sustaining existing and securing new income from space rentals and other commercial opportunities
• Supporting fundraising and grant income applications
• Financial and budget planning, monitoring and reporting, with the support of a part time bookkeeper
• Oversight of IT, administration and facilities management policies, processes and systems
• Ensuring compliance with all relevant regulation, legislation and health and safety requirements

Crucial to success will be the Operations Manager's identification with the organisation's mission and values, and their ability to work collaboratively with the Senior Youth Worker and youth work team.
What you will bring

• Experience of income generation (lettings, grants or similar)
• Experience managing buildings and facilities, including maintenance, contractors and regulatory compliance
• Good understanding of financial management, including budgets and year end accounts, and working with accountants and bookkeepers
• Experience with QuickBooks, Xero or similar systems
• A proactive, hands on working style and ability to work independently
• Reliability, thoroughness and strong problem solving skills
• Excellent interpersonal skills and ability to build effective working relationships
• Strong organisational skills with the ability to manage multiple workstreams
• IT literacy, including MS Office and implementing new systems
• A clear commitment to safeguarding, equality of opportunity and inclusion

The organisation offers

• Salary of £25,000 per annum (£50,000 full time equivalent)
• 18 hours per week over 2.5 days
• 15 days annual leave (full time equivalent 30 days) plus statutory holidays
• Employer pension contribution of 5%

How to apply An external recruitment partner is supporting the organisation with this appointment. Please apply by submitting your CV and a cover letter (maximum two pages), both in Word document format.
Your cover letter should explain your interest in the Operations Manager role and the organisation, and outline the relevant experience and skills you would bring.

The closing date for applications is Thurs 30th April 2026. Shortlisting interviews will take place shortly after by Teams and shortlisted candidates will have a face to face interview with Alford House week commencing May 4th 2026.

The organisation is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.

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