Contract Manager

Are you a Contract Manager with experience overseeing and managing cleaning services, concierge, security and window cleaning and seeking a new challenge?

We are seeking a Contract Manager who is capable of delivering excellent service delivery with solid financial performance!

Location: Across both mobile teams and large static sites - Barnet, NW10 , Hackney, Brent & South London Salary: £45,000 + bonusBenefits: Electric company car / car allowance / company van + fuel card, 28 days holiday + bank holidays, flexible working (1 day WFH, 2-3 days in field, monthly office visits)

Why This Role Matters:

We're looking for a proactive Contract Manager who takes ownership, raises standards, and brings fresh ideas - not someone who simply maintains the status quo.

You'll lead an Assistant Contract Manager, 2 x Mobile Supervisors and 3 x Static Supervisors .

Your role will involve managing the high-value locations, controlling service delivery through strong systems and keeping the customer confident in our clients ability to deliver the basics consistently.

Responsibilities:

Lead with impact

• Build a culture of pride, fairness and accountability.
• Support and coach mobile teams to raise performance.
• Maintain regular on-site presence to build trust and ensure high standards.

Run the contract like your own business unit:

• Manage budgets, resources and organic growth.
• Oversee subcontractor delivery, including quality checks and evidence validation.
• Conduct monthly KPI meetings with senior customer teams.
• Drive process improvements and train teams on systems.

Build strong customer relationships

• Visit sites regularly and ensure customers feel valued.
• Strengthen confidence in service delivery, especially ahead of renewals.

Grow the contract

• Spot opportunities for upselling (e.g., specialist cleans).
• Encourage teams to log opportunities via the company's operating system.

What We're Looking For

• A confident, forward-thinking Contract Manager who is excited by change and motivated to elevate the accounts they manage.
• Deliver enhanced services and introducing additional bundled services and strong P & L management.
• Experience managing mobile cleaning teams and delivering high standards

If you have the required experience then we encourage you to apply today!