Digital Product Analyst

The Electoral Commission is seeking a Digital Product Analyst to join their team.

Job Title: Digital Product Analyst
Directorate: CEO

Location: London Office, EC1Y 8YZ & Hybrid Working (2 days a week in the office)

Starting Salary: £37,955, per annum

Job Type: Full - Time, Permanent

Close Date 23rd Feb 2025

Working at the Electoral Commission

The Electoral Commission is the independent body which oversees elections and regulates political finance in the UK. We work to promote public confidence in the democratic process and to ensure its integrity.

Digital Product Analyst - The Role:

The role of the Digital products analyst is to support the Digital products manager in the life cycle management of digital products within the Commission.

Digital Product Analyst Key Responsibilities:

The role will include but is not limited to:

- Data Collection and Analysis: Gathering and analysing data on user behaviour, product usage, and market trends to provide insights that drive product development

- Customer Feedback: Collecting and interpreting customer feedback through various methods like surveys, interviews, and focus groups to understand user needs and preferences

- Market Research/Horizon Scanning: Conducting market research to identify trends.

- Performance Monitoring: Monitoring product performance throughout its lifecycle, identifying patterns and trends to assess how well a product is performing

- Collaboration: Working closely with product owners, engineers, and other stakeholders to ensure that the product meets demands and user expectations

- Strategy Development: Help develop product strategies by providing data-driven insights that inform decisions on product direction and investment

- Identifying Improvements: Identifying areas for improvement in the product and suggest enhancements to increase user satisfaction and product performance

Who we are looking for

We are seeking a highly analytical and detail-oriented Digital Product Analyst to join our team. Someone who has a passion for digital products and a keen interest in staying abreast with industry trends is essential.

The ideal candidate will have a strong background in data analysis, excellent problem-solving skills, and the ability to translate complex data into actionable insights.

They should be proficient in using analytical tools including PowerBI and have experience working with cross-functional teams to drive product improvements and optimise user experiences.

Additionally, the candidate must be a team player with excellent communication skills, capable of effectively collaborating with stakeholders at all levels to ensure alignment and successful project outcomes.

Application Process:

We want to attract the broadest range of talented people who are passionate about democracy. The more diverse our workforce, the better we can adapt to and reflect the needs of society. We welcome applications from all backgrounds and as a staff member you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

Closing date: Sunday 23 February 2025

Interviews will be held the week commencing 3 March 2025.

We may use video conferencing tools for the interviews. We will confirm details with shortlisted candidates.