Cargo Reservations Agent - Experienced or Trainee

Our client is looking for a "Cargo Reservations Agent" to join this busy small team locally based in LHR

Candidate will provide best in class customer experience to our forwarding and airline customers, in order to maximise revenue opportunities & grow market share for our Airlines.

Duties

Handling correspondence received into the reservations e-mail inbox.

Making bookings in our and our airline operating systems.

Assisting the Reservations Manager & Supervisory/Lead Agent staff with new ideas and suggestions to achieve the Airlines targets by meeting all our deadlines, by operating efficiently and being responsible for completing the booking lists for their airline portfolio accurately and on time.

This client will look at candidates with no experience, salary will reflect this

The basic role includes

Dealing with Booking Lists

Producing the booking list for the airlines customer with priorities that take into consideration yield, budget and flown as booked targets on time.

Post Flights

Responsible for providing accurate post flights to all customers, both in the UK and abroad and chasing up offloads as well as reporting back within agreed timescales

Reservations

Make bookings with both the airlines reservation systems and our own operating system. Responding to all email queries

Hours are 9 to 5.30pm Part of a small team of 5 people reporting into 1 Supervisor.

Salary will be c£28.5k, less experience will reflect lower salary

Please send your CV to Kellie Buckley

We are only able to accept applications from candidates with previous experience for this role.

If you do not hear from us your application has been unsuccessful.