Waiter - London

Waiter - London

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.

A brand-new and exclusive members' club, located in the heart of Belgravia, represents a pinnacle of sophistication and elegance. We are dedicated to offering unparalleled services and creating memorable experiences for our distinguished members.

ROLE OVERVIEW

To further elevate and enhance our operations, we are seeking an accomplished Waiter to contribute and deliver on the club's success, providing exceptional experiences for our members.

The ideal candidate is polished, attentive, and service driven. This role is central to delivering a refined and seamless dining experience, combining technical service skills with genuine, intuitive hospitality and high level of personalisation.

The successful candidate will take ownership of their section, building rapport with members while ensuring every aspect of service is executed to the highest standard. A strong understanding of food and beverage, paired with discretion and professionalism, is essential in maintaining the elevated yet personable atmosphere of the club.

RESPONSIBILITIES

Deliver exceptional, personalised table service to members and their guests

Take accurate food and beverage orders, demonstrating strong product knowledge and confidence

Manage a designated section, ensuring smooth, attentive, and well-paced service throughout

Present menus, provide personalised recommendations, and guide members through the dining experience

Liaise effectively with the kitchen, reception and bar to ensure timely and accurate delivery of orders

Maintain impeccable table presentation, including mise en place, clearing, and resetting

Anticipate member needs and respond promptly with discretion and professionalism

Handle billing and payments accurately using POS systems

Support junior team members during service

Ensure the restaurant environment remains clean, organised, and aligned with club standards

Uphold all health, safety, and hygiene regulations

Contribute to a positive, collaborative team environment

REQUIREMENTS

Proven experience as a waiter in a high-end restaurant, hotel, or private members' club

Strong knowledge of food, wine, and beverage service

Excellent communication and interpersonal skills

Confident, professional, and guest-focused approach to service

Ability to manage a section independently in a fast-paced environment

Impeccable grooming and presentation

High attention to detail and commitment to service excellence

Positive attitude with a proactive and team-oriented mindset

Ability to remain calm and efficient under pressure

Flexibility to work evenings, weekends, and late shifts

Understanding of service etiquette within a luxury or members' environment

WHAT WE OFFER

Best-in-class salary

Family meal on shift

Industry-leading Learning & Development opportunities

Pension scheme - including employer contributions.

Annual staff award ceremony and party

More benefits to be set up as we open