IT Manager

IT Manager - Gravesend, Kent

Salary: £42K - £47K Benefits

Job Type: Full-Time, Permanent, Office Based

Hours: Monday - Friday 09:00 - 17:30

Diamond Search Recruitment are delighted to be working with an extremely reputable law firm in Gravesend, Kent, and we are seeking an experienced and proactive IT Manager to join their successful team.

You shall lead and manage all aspects of IT infrastructure and support within the Firm. This role is based in the Gravesend office but requires frequent travel to our other offices when required.

Key Responsibilities will include:

• Evaluate emerging technologies to enhance the firm's operational efficiency and security.
• Manage the IT budget, ensuring cost-effective solutions without compromising quality.
• Maintain and support the Firm's case management system: Partner for Windows (Tikit).
• Ensure the availability, integrity, and performance of all IT systems, networks, and software.
• Oversee regular system licences, upgrades and backups.
• Provide hands-on support for hardware and software issues across the firm.
• Deliver Partner training and guidance to staff
• Act as the main point of contact for any IT-related queries or incidents.
• Monitor systems for potential threats or vulnerabilities and implement proactive security measures.
• Ensure compliance with GDPR, legal industry regulations, and data protection laws.
• Maintain disaster recovery and business continuity plans.
• Manage third-party vendors, including software providers, hardware suppliers, and IT consultants.
• Lead IT projects including system migrations, software rollouts, and infrastructure improvements.
• Manage the Firm websites.
• Arrange logins for new staff and provide onboarding training with IT systems.
• Other IT duties when required.

Required Skills & Qualifications:

• Proven experience as an IT Manager or similar role within a professional services or legal environment.
• Strong knowledge of Partner for Windows (Tikit) or other legal practice case management systems.
• Solid understanding of networks, servers, cloud solutions, and cybersecurity protocols.
• Excellent troubleshooting, communication, and project management skills.
• Ability to translate complex technical concepts into clear, user-friendly language.
• Strong organisational and leadership abilities.

Staff Benefits:

• 25 days' holiday plus statutory and bank holidays
• Private healthcare through AXA after six months (optional)
• Workplace pension via Scottish Widows
• 30% discount on all legal services for staff
• 25% discount on legal services for immediate family (parents, siblings, children)
• Referral bonuses for staff introductions (T&Cs apply)
• £100 no sick bonus paid in December for full attendance throughout the year
• Annual black-tie Christmas party and firm-wide summer BBQ/party

Apply Today!

Diamond Search Recruitment is acting as an Employment Agency in regard to this vacancy.