ER Team Leader

Job Title: ER Team Leader

Salary: from 45,765 pa

Hours: Full time, 35 hours a week, 1 day in the office

Location: Stratford

ecruitment Solutions are looking for a confident and experienced Employee Relations professional looking to lead a dynamic team in a fast-paced, customer-focused organisation. Our client is seeking an ER Team Leader to oversee casework, provide expert guidance to managers, and drive employee relations excellence across the business.

Main areas of responsibility:

• Leading and managing a team of HR Advisors and Assistants, ensuring a compliant, customer-focused casework service
• Providing expert ER advice and coaching managers on complex casework, including absence management, performance, disciplinaries, and grievances
• Supporting organisational change, including restructures and redundancy processes, ensuring compliance with employment law
• Partnering with business leaders to enhance ER capability and promote best people management practices
• Ensuring HR policies are up to date, consistently applied, and effectively communicated
• Supporting key HR initiatives and performance reporting to enhance strategic objectives

Required Skills & Desired Experience:

• CIPD Level 5 qualification or equivalent experience
• Proven experience in ER case management within a fast-paced, customer-centric organisation
• Excellent communication and influencing skills, with the ability to build strong relationships
• Strong leadership capabilities, able to motivate and support a high-performing HR team
• A collaborative approach with exceptional organisational and analytical skills
• A full UK driving licence (essential)

Benefits:

• Flexible hybrid working
• 28 days holiday, rising to 31 days after 3 years plus bank holidays
• Sick pay
• Generous pension
• Health cash plan
• Life assurance

Apply today and be part of a forward-thinking organisation that values your expertise!