Recovery Officer

My client is seeking an experienced Debt Recovery Officer to be able to deliver the comprehensive management of a debt recovery service with a full end to end resolution approach. We are looking for a highly motivated skilled candidate ready to come in and hit the ground running in a fast paced service.

Duties Includes:

• Managing your own portfolio of accounts, ensuring within your customers there is a reduction of arrears, cash collection performance is maximised and bad debt minimised, using all available communication methods.
• To confidently deliver and make reasoned decisions in relation to effective portfolio management, balancing the need for a high pace of delivery with appropriate level of quality
• Independently working to provide the effective account resolution of high level arrears and tenancy issue related cases in a timely manner and to a clearly defined standard
• Taking enforcement action including processing court applications & able to represent the council at Court as and when required (which may be at very short notice).
• To take legal action to recover debt as appropriate in line with policy and expected timings including the management of legal cases and representing the council at Court
• Attempt all options to recover arrears before evicting resident

If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong salary.

If you are interested in the role or have any further questions, please contact the housing department at Ackerman Pierce on (phone number removed)