Head of Operations

Head of Operations

London based charity Acme is looking for a newly created Head of Operations. Over the last 3 years Acme has been carrying out leadership resilience and succession planning, moving the organisation's leadership from three Executive Co-Directors to a model where a CEO is supported by an Executive Management Team (EMT). This new role sits within the EMT, working alongside and collaboratively with our Chief Executive Officer, Head of Artist Support and Head of Property.

This role balances senior, organisational-wide strategic and financial responsibilities with the formation, leadership and day-to-today line management of the newly formed Operations team which consists of Finance, Rent, HR and Records and Archive.

This is an exciting time to join us, and this is a great role for a people focused, systems specialist with financial acumen.

You will have the following:

• Proven experience in organisational financial management (at least 5 years)
• Working understanding of company financial statements eg P&L and Balance Sheet
• Understanding of the legal requirements for charities and companies
• Experience of managing a diverse / specialist team or multiple staff
• Experience in implementing and improving operational systems
• Experience of working at a senior level in a small / medium size organisation
• Strong track record in operational leadership, people development, and cross-functional collaboration
• Experience in implementing and improving operational systems
• Experience in devising and implementing policies and procedures
• Experience in utilising IT software packages to streamline processes
• Strong IT skills including accounting, knowledge management and CRM software.

How to Apply

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 4th January 2026.