VIP HOST

VIP Host Job description:

Key Responsibilities for VIP Host:

• Provide a warm and professional welcome to VIP clients, visitors, and customers, ensuring a positive first impression.
• Maintain the reception and lounge areas to the highest standards, ensuring they are clean, organised, and luxurious.
• Anticipate client needs, offering attentive and efficient service that enhances the customer experience.
• Set up and prepare meeting rooms, ensuring they are immaculate, organised, and fully equipped with necessary materials.
• Serve food and beverages to clients and visitors, delivering a high standard of service with attention to detail.
• Collaborate with the hospitality and catering teams to meet operational requirements seamlessly.
• Handle administrative tasks as needed, supporting the smooth running of the office and client-facing spaces.

Requirements:

• Proven experience in a VIP host, hospitality, customer service, or related role.
• Exceptional communication and interpersonal skills with a polished, professional demeanour.
• Basic IT skills, including proficiency in Teams, Excel, and email composition.
• Ability to multitask, stay organised, and provide proactive service in a fast-paced environment.
• Impeccable attention to detail, flexibility, and a customer-focused mindset.
• Ability to commute to Feltham.
• Willingness to undergo a 5-year background check.

This is a fantastic opportunity for someone with a passion for customer service and hospitality to join a dynamic team as a VIP Host, delivering memorable experiences to clients and visitors.

INDWH