Resourcer

Resourcer - Heathrow Airport

Your new company
Hays is a global leader in specialist recruitment, partnering with organisations across a wide range of industries to connect them with skilled professionals. With a strong international presence and deep market expertise, Hays supports both clients and candidates with permanent, contract, and temporary hiring solutions. Known for building long-term relationships, Hays combines sector knowledge with a people-focused approach to deliver high-quality recruitment services.
Your new role
As a Resourcer, you will play a key role in supporting the end-to-end recruitment process, ensuring candidates are sourced, vetted, and onboarded efficiently, while delivering an exceptional experience to both clients and workers.
You will be working closely with consultants, clients, and candidates, helping to fill a high volume of roles in a dynamic Heathrow-based operation.
Candidate Sourcing & Engagement

Proactively source candidates using job boards, databases, and internal systems

Screen and qualify candidates against job requirements

Build and maintain a strong talent pipeline for current and future vacancies

Conduct initial telephone interviews and pre-screening

Communication & Relationship Management

Manage inbound and outbound calls with candidates and clients

Maintain regular contact with candidates throughout the recruitment life cycle

Build strong, long-term relationships to ensure repeat placements and referrals

Communicate professionally via phone, email, and Microsoft Teams

Compliance & Onboarding

Manage full compliance for candidates, ensuring all legal and client requirements are met

Process Right to Work checks, DBS checks, 5-year referencing, and criminal record checks

Assist candidates with airside pass applications, ensuring full documentation accuracy

Maintain up-to-date records in line with GDPR regulations

Job Advertising & Administration

Write engaging job adverts and post across the Hays website and external job boards.

Keep candidate records updated within internal ATS systems

Ensure all candidate data is accurate and compliant

Payroll & Timesheet Support

Input and process weekly timesheet data accurately

Liaise with payroll teams to ensure timely and accurate payments

Cross-check and distribute weekly payslips

Handle and resolve payroll and holiday-related queries

Performance & Targets

Work towards and achieve agreed monthly KPI targets

Support consultants in meeting team revenue and placement goals

Maintain high levels of productivity and organisation in a fast-paced environment

Skills & Experience Required

Previous experience in administration, recruitment, or customer service

Strong attention to detail, particularly when handling compliance documentation

Comfortable working in a target-driven or KPI-focused environment

Sales experience, or a keen interest in developing sales skills within recruitment

Excellent verbal and written communication skills

Strong organisational and time-management abilities

Ability to work both independently and collaboratively within a team

Good working knowledge of GDPR and data handling practices

What you'll need to succeed

Previous experience in administration, recruitment, or customer service

Strong attention to detail, particularly when handling compliance documentation

Comfortable working in a target-driven or KPI-focused environment

Sales experience, or a keen interest in developing sales skills within recruitment

Excellent verbal and written communication skills

Strong organisational and time-management abilities

Ability to work both independently and collaboratively within a team

Good working knowledge of GDPR and data handling practices

A proactive and positive attitude

Someone who thrives in a busy, fast-paced environment

A strong problem-solver who can manage multiple priorities

A team player who is also comfortable taking ownership of tasks

What you'll get in return

Salary: £25,000 - £27,000 + KPI-based monthly bonus

Working hours: Monday to Friday, 08:30 - 17:30

Opportunity for hybrid working

Opportunity to develop a long-term career within recruitment, with opportunities for progression

Exposure to a high-profile Heathrow operation

Supportive team environment with ongoing training

Access to a range of additional company benefits

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.