Help desk / contract support

Management of Helpdesk and asset management systems, raising POs, call handling

Your new role
Are you an organised, proactive, and detail-oriented individual looking to join a dynamic team in a rewarding environment? My client is looking for a Full-Time Helpdesk operator to provide administrative support.

You'll play a key role in ensuring smooth day-to-day operations by:

• Managing internal and external communications with professionalism and efficiency.
• Logging engineers to call-outs
• Raising and processing purchase orders and invoices accurately and on time.
• Maintaining personnel records, training matrices, and timesheets
• Ensuring compliance with health and safety procedures and company policies.
• Using helpdesk and asset management systems to manage workflows and queries.

What you'll need to succeed

Experience: Previous admin and customer-facing experience is required.

Strong IT skills (Word, Excel, Outlook), excellent communication, and a customer-focused mindset.

Reliable, discreet, calm under pressure, and committed to continuous improvement.

What you'll get in return
25-day holiday
Free gym membership
Enjoy a healthy work-life balance with generous holiday
Parking on-site

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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