Field Service Engineer (Coffee)

Job Title: Field Service Engineer

Location: Greater London

Benefits:

• Competitive basic annual salary of 32K+
• 4 weeks (20 days) paid holiday, increasing year on year
• Company van
• Full expense reimbursement
• Company phone with vend management software
• Extensive training and development

Duties:

• Completing machine filters/de-scales
• Collaborating with the service desk daily
• Managing and recording service responses to machine breakdowns
• Performing necessary repairs and reporting major faults
• Using Vend Manager to respond to service calls and complete reports
• Completing all required paperwork to company standards
• Liaising with sub-contractors for certain machine repairs
• Installing machines, coin mechanisms, and card readers
• Registering equipment on Vend Manager or other software
• Ensuring customer satisfaction during and after installations

Requirements:

• Full UK driving licence
• DBS Certificate (the company can obtain on your behalf)
• 2-3 years' experience as a field service engineer
• Excellent customer service skills
• Strong external and internal communication skills
• Live locally to Greater London
• Experience with coffee and vending machines is desirable but not essential.

If this role sounds like something you would be interested in, apply now or contact Aleks on:

M. (phone number removed)

T. (phone number removed)

E. (url removed)