Database Officer

Database Officer

London (Hybrid - 1 day per week in office)

£33,000 - £35,000

We are an international development charity working globally to support vulnerable communities through practical assistance, advocacy, and welfare services.

We are seeking a detail-oriented Database Officer for an International Development charity to support the management of CRM system and ensure high-quality data to underpin our fundraising and communications work.

You will work closely with the Data & Appeals Manager to maintain data accuracy, process donations, and provide reporting and insights to the wider team.

Key Responsibilities:

• Maintain and cleanse CRM data (e.g. Raiser's Edge or similar)
• Process and reconcile donations with Finance
• Run regular processes (e.g. direct debits, Gift Aid)
• Produce data selections and reports for fundraising campaigns
• Manage database access and support colleagues with queries
• Ensure GDPR compliance and data integrity

Key Requirements:

• Experience using CRM systems (Raiser's Edge desirable)
• Strong Excel skills (Pivot Tables, Lookups, data cleaning)
• Experience working with large datasets and data imports
• High attention to detail and accuracy
• Understanding of GDPR and data protection
• Strong organisational and time management skills
• Good communication skills and a collaborative approach

Benefits:

• 25 days annual leave + bank holidays
• 7% employer pension contribution
• Life assurance (3x salary)
• Hybrid working
• Employee wellbeing and discount schemes