Welfare Officer

Locations:

• 2 roles based in Heathrow
• 1 role based in Reading
• 1 mobile role covering South East England (company car provided)

About the Role

We're seeking empathetic, proactive Welfare & Safeguarding Officers to support asylum seekers across designated regions. You'll be the frontline link between vulnerable individuals and the services that protect and empower them-delivering high-impact welfare checks, safeguarding interventions, and multi-agency coordination.

Key Responsibilities

• Manage a caseload of asylum seekers in your assigned area
• Conduct daily welfare and safeguarding visits (approx. 15-20 households/day)
• Liaise with external bodies including local authorities, healthcare providers, and housing teams
• Make referrals where necessary to ensure safety and wellbeing
• Maintain accurate records and escalate concerns appropriately
• Work with interpreters where language support is required

What We Offer

• Company car provided for South East England mobile role
• 28 days holiday (inclusive of bank holidays)
• Flexible scheduling: choose your own 5 consecutive workdays
• 42.5 hours/week between 8am-9pm
• Training provided to support your success

What We're Looking For

• Previous experience in welfare, safeguarding, housing, or support work
• Full UK driving licence
• Full-time availability
• Strong communication skills and an empathetic approach
• Ability to work independently and manage a dynamic caseload

This is more than a job-it's a chance to make a meaningful difference in the lives of vulnerable individuals while growing your career in a supportive, mission-driven environment.