Customer Sales Assistant

Customer Service Assistant - Willesden

Salary: £30,000 + 12% bonuses (£33,600) + BenefitsLocation: Brent Cross

Shifts: Excellent work life balance - no evenings or extended hours at weekends.

You'll work a mix of early (8:00-4:30) and late (9:30-6:00) shifts Monday to Friday, with weekends shared on rotation - typically one full weekend off every two or three weeks. Weekend hours are 8:30-5 on Saturdays and 9:00-4:30 on Sundays. Days off are always scheduled in lieu when you work weekends.

We're looking for an ambitious Customer Service Assistant to join a customer-focused site, supporting daily operations and helping drive sales performance.

What's on Offer:

• £30,000 basic salary + bonus + benefits
• Private health cover after 1 year
• EAP and Perkbox access
• Enhanced sick pay (5-20 days based on service)
• Birthday gift after 3 years; extra day off on your birthday after 5 years
• Christmas hamper/voucher (£150) after 5 years + annual Christmas party
• Long-term recognition and development opportunities

What You'll Do:

• Deliver outstanding service and sales results
• Support store operations including security, stock control, and administration
• Convert customer enquiries into rentals and additional sales
• Maintain a safe, compliant, and well-presented facility

What You'll Bring:

• Experience in retail, sales, or customer service (supervisory experience desirable)
• Confident communicator with strong organisational skills
• Proactive and customer-focused with a commercial mindset
• Reliable, self-motivated, and team-oriented

If you're ready to take the next step in your career and lead by example in a customer-driven environment, we'd love to hear from you.

BBBH34619