Credit Controller
- Location: Tadworth (KT20)
- Job Type: Full-time, temporary, initially for 8 weeks
- 100% office based
- hours: 35 hours per week (08.00- 16.00 or 09.00- 17.00)
We are seeking an experienced Credit Controller to join our Major Business Credit team. This role involves managing a portfolio of high-value accounts across the Gas & Power sectors, making a significant impact in a fast-paced and results-driven environment.
Day-to-day of the role:
- Manage and collect debt across a defined portfolio of major accounts (Gas & Power Managed, Gas Spec, Public).
- Administer collection procedures in line with company and departmental policies.
- Prioritise ledger debt daily with a methodical approach.
- Complete departmental processes including workflow, cashflow, month-end analysis, and no remits.
- Handle Manual Direct Debits and act promptly on any rejections.
- Build and maintain strong relationships with both internal and external stakeholders.
- Escalate accounts as necessary and propose further actions to the Team Leader.
- Collaborate with other departments to resolve issues and support customer payments.
- Provide cover for colleagues during absences across active ledgers.
- Ensure all relevant HSE risks are appropriately managed.
Required Skills & Qualifications:
- Minimum 2 years' experience in a credit control role.
- Strong organisational skills with logical problem-solving abilities.
- Excellent communication skills, with a calm and courteous approach.
- Proven ability to build effective working relationships.
Benefits:
- Opportunity to work in a highly targeted and performance-focused team.
- Environment that values initiative, accountability, and a collaborative work ethic.
- Role critical in helping the business achieve its strategic objectives.
