Client Service Associate

Job Advert: Junior Client Service Associate

Contract Type: Fixed Term Contract

Annual Salary: 32,000

Are you ready to kick-start your career in client services? Join our dynamic team as a Junior Client Service Associate, where you will play a pivotal role in processing loan and deposit applications for local authorities. At our organisation, we pride ourselves on fostering a collaborative spirit and maintaining strong working relationships. If you are detail-oriented, proactive, and passionate about delivering exceptional service, we want to hear from you! Please note this is an immediate start. Applicants must have Security Clearance (SC) in place to be considered for this position.

What You will Do:

As a Junior Client Service Associate, you will be at the heart of our operations, ensuring that high-value transactions are processed accurately and on time. Here is what your day-to-day will look like:

Operational Processing:

• Process loan and deposit applications in line with internal controls and facility terms.
• Manage premature loan repayments, ensuring timely fund settlements.
• Address queries from stakeholders promptly and professionally.
• Generate reports and statistics for both internal and external stakeholders, including Senior Management.
• Support the team in providing insights and advice to Senior Management regarding policy issues.
• Assist in preparing materials and facilitating meetings with various stakeholders.

Stakeholder/Relationship Management:

• Collaborate with internal and external stakeholders to meet service requirements and identify process improvements.
• Engage with PLB and DMADF counterparties to gather market intelligence and maintain effective relationships.

Business Delivery:

• Help maintain and update operational procedures as needed.
• Ensure business continuity arrangements for critical processes are understood and current.
• Proactively seek process improvements while managing operational risks within our change management framework.

Who You Are:

• Detail-oriented with excellent organisational skills.
• Strong communicator, capable of building relationships with a variety of stakeholders.
• Enthusiastic team player who thrives in a collaborative environment.
• Ready to learn and adapt in a fast-paced, deadline-driven setting.

Why Join Us?

• Be part of a close-knit team of 5 dedicated professionals who support each other daily.
• Gain valuable experience in a role that directly impacts public sector finance.
• Work in an environment that values teamwork and encourages personal growth.

How to Apply:

Excited to take the next step in your career? Please send your CV and a supporting statement In your supporting statement, share how your skills and experiences align with the essential requirements of this role. Remember, your statement should be a maximum of 750 words.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.