Application Support Engineer - BACLJP

Role: Application Support Engineer

Location: Chester /Bromley /London (3 days a week onsite)

Duration: 12 Months (potentially extension)

Status: Inside IR35

Rate: Highly competitive rate available for suitable candidates

Hours: 35-40/hours (Week) - occasionally weekend support needed.

Are you a dynamic and skilled Application Support Engineer looking for an exciting opportunity in the financial sector? Our client is on the lookout for a talented individual to join their team for a 12-month, with a highly competitive rate available for the right candidate. If you're ready to make an impact and thrive in a fast-paced environment, this role could be perfect for you!

Key Responsibilities:

• Respond to and resolve business queries in the Market Risk space.
• Efficiently manage the user query mailbox, ensuring timely and appropriate responses.
• Handle feed and batch support items while managing alerts and monitoring.
• utilise essential framework tools such as ITSM, ITRS, JIRA, DynaTrace, and Splunk for updates and reporting.
• Provide timely incident management, including user notifications and escalations.
• Maintain documentation and knowledge management practises.
• Collaborate with development teams to coordinate resolutions.
• Assist with metrics reporting and business continuity testing.
• organise and independently run meetings for effective issue resolution.
• Identify opportunities for automation to minimise repetitive tasks.

Required Skills:

• Proven experience in Production Support.
• Strong knowledge of SQL and UNIX/Linux.
• Familiarity with the Software Development Life Cycle and ITIL.
• Excellent verbal and written communication skills.
• Exceptional project and time management abilities.
• Experience working in a multi-regional team.
• Proficient in ITRS, DynaTrace, and Splunk.
• Knowledge of Autosys and Bob jobs.
• Basic Python scripting skills.
• Previous experience in the financial industry, particularly in Market Risk.
• Understanding of Agile methodology and operations exposure with Windows OS.
• Familiarity with Tableau is a plus!

Why Join Us?

• Enjoy a highly competitive rate tailored for suitable candidates.
• Work in a collaborative and innovative environment.
• Gain exposure to a dynamic multi-regional team.
• Contribute to meaningful projects in the financial sector.

If you're ready to take the next step in your career and make a significant impact as an Application Support Engineer, we want to hear from you! Apply now to become part of an exciting journey in the financial services industry.

Don't miss out on this fantastic opportunity!

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