Retail Showroom Manager for a high-end Retail Business

Role Purpose

The purpose of a Showroom Manager is to run the day-to-day operations of the showroom embedded within a branch. The Showroom Manager will also, where dictated within the area strategy, provide remote customer support for other branches within their area who need insight into bathroom design and product. Utilising design tools, the Showroom Manager will provide an end-to-end design and delivery service for bathroom customers.The Showroom Manager will work in conjunction with the wider branch team to ensure on-time and in full delivery, achieving the required sales and margin targets.

A Showroom Manager is responsible for driving sales and service within the Branch Showroom.This involves achieving operational excellence, maximising sales, minimising costs, and providing outstanding customer service. A Showroom Manager will be responsible for recruiting, training, developing, coaching, and motivating their showroom consultants and supporting the development of other branch colleagues as required to ensure they are delivering excellent standards of customer service, sales and operational excellence. Working with the Showroom Business Development Manager they will to identify and develop initiatives that meet the needs of their customers. The successful candidate will have excellent communication and interpersonal skills and be able to demonstrate strong organisational and problem-solving skills.They will have a proactive and customer-focused attitude and the ability to work in a fast-paced and dynamic environment.

This is working high retail business