Housing Professional

Benefits and Housing Needs Officer

Hackney

Contract

£22.15 per hour PAYE or £29.91 per hour limited paid via Umbrella Company inside IR35

Our client is looking for an experienced Benefits and Housing Needs Officer.

Service Delivery relating to Benefits and Housing

Needs including the assessment of Housing

Benefit and Council Tax Reduction; discretionary

payments; welfare reform; homeless prevention

and the provision of housing advice; homeless

assessments and reviews; the Council s Housing

Register; Lettings and the allocation of social

housing and related initiatives; Housing supply and

procurement; the management and maintenance

of temporary accommodation and associated

financial monitoring, payments and income

collection; complaints, Member enquiries and

FOIs

Knowledge, Skills and Experience:
1. Extensive knowledge and substantial experience of at least one of the
following disciplines:
o Homeless assessments and reviews;
o Homeless prevention and housing advice;
o Temporary Accommodation management, maintenance, income
collection and financial monitoring and payments;
o Housing Supply and procurement;
o Lettings, Allocations and the Housing Register;
o Housing Benefit and Council Tax Reduction schemes;
o Discretionary payments and Local Welfare Support;
And the legislation, regulations, policy, guidance, and practice associated
with these disciplines.
2. Ability to manage conflicting priorities in a pressurised working
environment that are subject to frequently changing circumstances in order
to achieve targets within challenging timescales.
3. Good organisational skills and the ability to prioritise your workload to
deliver to tight deadlines, targets and performance standards.
4. Excellent verbal and written communication and presentation skills and the
ability to communicate effectively with a range of audiences including
partner services and agencies and the ability to explain complex legislative
in simple language. Ability to represent the Council at court.
5. Experience of effective partnership working with agencies and
stakeholders and the proven ability in engaging, negotiating and consulting
with a wide range of audiences.
6. Substantial experience and detailed knowledge of the use of IT systems,
including data processing, finance and Microsoft systems.
7. Ability to mentor staff in relation to all service delivery roles.
8. Ability to travel around the borough in order to conduct visits to customers
and landlords.
9. Experience of working flexibly to meet the needs of the service and its
customers.

PLEASE ONLY apply if you have the necessary skills, experience and expertise.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.