Legal Expenses Claims Handler

Claims Handler / Assistant

Prestigious Insurer

Croydon/Hybrid

Excellent

1 year FTC (initially)

Do you have a claims or legal background and are looking to develop your career working for a people powered, forward thinking insurance business?

The opportunity:

It's an exciting time to join this company as their business grows, and we have a great new role for a Legal Expenses Claims Handler to join our ATE (after the event) team based in our Croydon office on an initial 1 year fixed term contract.

We can offer hybrid working 3 days in the office / 2 days working from home and offer a great starting salary plus bonus along with a great benefits package.

The ATE Claims team deal with assessing and handling indemnity provided to policyholders for the purpose of pursuing a range of legal action, including personal injury, clinical negligence, professional negligence and insolvency.

The role of ATE Legal Expenses Claims Handler is one of cost assessment relating to a range of litigation but largely injury and clinical negligence claims.

What you'll be doing:

Provide an efficient claims handling service to all customers by responding to claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements

Handle claims from start to conclusion, which involves investigating the validity of a claim and assessing legal costs in line with the terms and conditions of the relevant policy

Data input, ensuring all information is captured and inputted onto the internal system (Websure)

Liaising with solicitors and on occasion, costs lawyers

Our must haves:

Either a legal background or insurance background with knowledge of injury claims with exposure to costs

Previous claims handling experience involving the review and negotiation of legal costs

Previous experience within the insurance or legal industry (claims handlers, paralegals)

Exceptional communication skills

Ability to evaluate legal documents

Enquiring and inquisitive, with the ability to identify areas of challenge and to articulate reasoned arguments to legal professionals

Excellent time management skills, in order to adhere to demanding service level standards and maintain an active case load Analytical Good understanding of the legal industry

Who we are:

A Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.