Air Import Operator

Air Import Operator - Freight Forwarder

Progressive Freight Forwarder looking to add an Air Import Operator to their team, busy, exciting working environment promoting development and progression!

Job Description

• The position would be a complete start to finish role, to include but not limited to:
• Arranging import shipments from worldwide origins.
• Arranging collections with selected transport companies.
• Liaising with clients and other branches,sales departments, hauliers, etc.
• Providing excellent customer service to import customers.
• Handling order traces, checking BOLs, AWBs, commercial invoices, processing pre-alerts from overseas offices.
• Good negotiating skills.
• An in-depth customs knowledge and the ability to complete import customs entries
• Experience at communicating with shipping lines, airlines and transport companies.

Candidate Specification

• Minimum 2 years experience in a similar function in the freight forwarding industry.
• Team player together with ability to work on own initiative.
• Tactfully handle customer queries / excellent telephone manner.
• Stay calm and focused under pressure.
• Willingness to work occasional overtime.
• Understanding of ocean imports would be an advantage.

Package

• Basic Salary 32k - 40k (dependent on experience)
• Bonus paid 2x annually
• 37.5 hours per week
• Monday to Friday (Apply online only)hrs
• Paid overtime
• 25 days holiday plus bank holidays