Fire Remediation Administrator

Fire Remediation Administrator

• Hourly rate: £22 PAYE or £27.37 Umbrella per hour
• Location: London SE1
• Job Type: Temp until end of October with possible extension

We are seeking a dedicated Fire Remediation Administrator to join a housing association. This role is crucial in providing administration and client liaison support to the Fire Remediation Team, ensuring compliance and the delivery of safe and client-friendly services in our homes.

Day-to-day of the role:

• Manage and meticulously maintain the fire remediation team's database to ensure data accuracy and frequent updates.
• Organise and produce data for meetings, including recording minutes.
• Serve as the primary contact for managing all fire remediation work requests, disseminating information related to the works carried out.
• Develop, maintain, and monitor systems, registers, records, and databases for fire safety remediation, ensuring efficiency and accuracy.
• Manage the fire remediation team email inbox, ensuring timely responses in line with organisational timescales and seamless communication with the fire safety team and partners.
• Investigate and respond to complaints, analyse trends, and produce reports, ensuring responses align with our core values of respect, accountability, and kindness.
• Liaise with various teams to arrange access for essential fire remediation works and testing as required.
• Provide administrative support to the Fire Remediation Team, including processing purchase orders and invoices for contractors.
• Communicate with internal customers and stakeholders to ensure the accuracy of fire remediation information.
• Organise bulk mailings to residents and stakeholders prior to planned fire remediation safety works.
• Manage the delivery of completed EWS1 workstream, ensuring compliance with statutory obligations.

Required Skills & Qualifications:

• Strong commitment to delivering excellent customer experience, embodying our core values daily.
• Good understanding of the regulatory environment relating to fire safety remediation and lease agreements.
• Advanced skills in Excel and experience with creating and maintaining SharePoint data libraries.
• Ability to work in a rapidly changing environment and respond to changing regulations and delivery plans.
• Knowledge of the Building Safety Act and EWS1 requirements.
• Excellent administrative, organisational, and diary management skills.
• Experience in collating information from various sources to create, populate, and update project plans.

To apply for the Fire Remediation Administrator position, please submit your CV detailing your relevant experience.