Client Finance Officer

The Role

Do you see yourself making a real difference in people's lives by supporting their financial independence?

Can you use your experience to help ensure fair contributions, accurate assessments, and the smooth running of client finances?

Does the idea of joining a collaborative and supportive Adult Social Care team appeal to you?

If yes, we have the perfect role for you!

Our Personal Budgets and Client Finance (PB&CF) Service is looking for a passionate and dedicated Client Finance Officer to join our amazing team and help make a difference today.

About the Role:

As a Client Finance Officer, you will play an active role within the PB&CF Unit's Charging Team. Your responsibilities will include:

• Completing financial assessments and setting up contributions.
• Supporting with deferred payments, third-party top-ups, and annual assessment uplifts.
• Managing client finances through corporate appointeeship and deputyship.
• Assisting with debt management and ensuring contributions are collected effectively.
• Maintaining accurate case records and supporting complex cases.
• Contributing to service improvement and helping shape future strategy.

About You:

We're looking for someone enthusiastic, dedicated, and detail-focused. You'll thrive in this role if you have:

• A relevant degree/professional qualification, or equivalent hands-on experience.
• Knowledge of adult social care services, financial assessments, and/or debt recovery.
• Proven experience in a large, complex organisation (local government experience is a plus).
• Confidence in managing reports, systems (MOSAIC, SAP), and performance monitoring.
• Excellent communication and problem-solving skills.

About the Team:

Our Adult Social Care Division's Personal Budgets and Client Finance (PB&CF) Unit ensures fair and effective financial processes for vulnerable adults across Southwark. We pride ourselves on accuracy, accountability, and compassion in managing client finances.

We offer:

• A supportive, inclusive, and collaborative team culture.
• Opportunities to contribute to service improvements and policy development.
• The chance to make a real, tangible difference in the lives of Southwark residents.

For detailed qualifications and requirements, please review the job description and person specification located at the bottom of the advert.

Contact Information:

For an informal discussion about the role, please contact Francois King at .uk

Additional Information:

This is a permanent role and is subject to a StandardDisclosure and Barring Service (DBS) check. We offer hybrid ways of working, where you may apply to work part of the week from home, with a minimum of two working days in the office.

Benefits and more information:

Recruitment timetable

Advert close date: 11:59pm on 8th September 2025

Shortlisting date/s: 11th September 2025

Interview date/s: 18th September 2025

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme. We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Attachments

• Please click here to view the job description