Food and Beverage Team Leader

My client is looking for a Food & Beverage Team Leader to working in their busy restaurant based in St Albans.

Job Description

• Ensure the catering team & facilities are managed daily so that there is no more than 10 customer complaints per month and by meeting & greeting of customers within the first 30 seconds of them entering our facility.
• Ensure the team are trained, developed and monitored. While promoting Everyone Active food & beverage to our members/visitors by up selling & no waiting times of over 5 mins
• Responsible for operating a till within departmental procedures
• Complete rotas & costed rotas in line with your budget
• Responsible for the running of the F&B operation and all associated areas within the leisure centre, such as café, restaurant, hospitality, kitchen, stores, back-of-house, bars, and the vending
• Ensure through appropriate colleagues that all equipment used within the F&B operation is maintained, stored, cleaned and up to company standards. To ensure all hire equipment is checked in & re-checked on its departure. To ensure all vending equipment is checked in, maintained & re-checked on its departure
• Where appropriate the ordering, storage, production and service of all food and beverages, vending, light equipment, laundry, disposable and cleaning materials. This should also include wastage records & china stock breakage controls. To complete & check weekly & monthly stock takes. To control cost & GP's, ever new product to be inputted & GP cost & sales sheet to achieve GP for your unit
• Implementation and supervision of all necessary control procedures to ensure that the catering policies and budgetary targets are adhered to. To include overall management of the unit accounts to include; hospitality,(internal & external) & vending. For external bookings, that a contact name, address & deposit is received before the event. To spot check hospitality booking forms & hospitality report sheet is completed & send to head office, that procedures are being followed. To complete the units weekly/monthly reporting sheets, plan, once a year & monitor on a weekly/monthly basis
• The strict implementation of statutory rules and ensure that ALL company hygiene, health and safety policies in all catering areas, are adhered to & maintained
• Follow all COSHH legislation and procedures whilst using chemicals or cleaning equipment/ catering and areas
• Effectively communicate with your heads of departments, teams, customers, & Contract Support Manager, vendors and Client representative to ensure the smooth flow of information, feedback and corrective action. To hold a daily briefing with your heads of departments, to discussed daily events, issues/problems & plans of action to be taken. Constantly updating information & advising your teams & check understanding
• Hold monthly team meetings, record & email to your line manager
• Responsible for the cleaning down of tables, floors etc as required ensuring a high standard of cleanliness during opening hours
• Wear uniform as supplied whilst on duty to meet company standards
• Follow all open and close down procedures

Essential

• Level 2 Food Safety & Hygiene Certificate (or equivalent), Level 2 Hospitality Team Member (or equivalent)
• Has worked in a previous catering position for at least 18 months

Hours- 40 hours per week, including every other weekend

Salary- £28,000 to £30000