Operations Manager
Company
HAVAS
Location
London
Employment Hours
Full Time
Employment Type
Permanent
Salary
Job Requirements/Description
Hybrid
Agency :
Wilderness
Job Description :
WILDERNESS
We are the first Social Media Transformation Agency; focusing on the strategy, management & operation of the world's biggest brands. We are a transparent, transformative extension of our client's teams and pride ourselves on being direct, being collaborative and being change makers.
THE ROLE
In this role, you report to the Deputy Managing Director and will be at the forefront of supporting our agency. Your responsibilities will encompass crucial aspects of operations, to ensure the day-to-day of the business runs smoothly and efficiently.
This will involve, process improvement, resource management, administrative tasks, compliance & company culture. As a key member of our team, your contributions will directly enhance the efficiency of our resources and the overall satisfaction and success of our team.
WHAT WILL I BE DOING?
Company Operations
Resource Operations
Team Operations
ABOUT YOU
WHY WILDERNESS?
We're passionate about fostering a healthy, happy, and positive work culture that encourages creativity and collaboration and supports our team's individual and collective growth.
Flexible, hybrid-working environment
Company healthcare
Spill logins for access to 24/7 therapy
30 day passport (work from anywhere in the world for 30 days)
25 days holiday per annum
2 Self-care days per annum
Office closed over the Christmas period
Additional allowance for any religious holidays you celebrate outside of the public bank holidays
Annual Bonus Scheme
New Business Bonus
Opportunity to get involved with pro-bono work and charity partnerships
Regular team socials and company wide training events
OUR VALUES
EMPOWERMENT
We foster trust and champion independence: enabling individuals to craft their own story.
RESPECT
We work together with empathy, patience and care: judgement free communication - always.
INTEGRITY
We are excellent human beings doing an excellent job: committed to honesty and setting high standards.
AMBITION
We create opportunities for individuals and teams alike: aiming for greatness and continually improving.
Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.
Agency :
Wilderness
Job Description :
WILDERNESS
We are the first Social Media Transformation Agency; focusing on the strategy, management & operation of the world's biggest brands. We are a transparent, transformative extension of our client's teams and pride ourselves on being direct, being collaborative and being change makers.
THE ROLE
In this role, you report to the Deputy Managing Director and will be at the forefront of supporting our agency. Your responsibilities will encompass crucial aspects of operations, to ensure the day-to-day of the business runs smoothly and efficiently.
This will involve, process improvement, resource management, administrative tasks, compliance & company culture. As a key member of our team, your contributions will directly enhance the efficiency of our resources and the overall satisfaction and success of our team.
WHAT WILL I BE DOING?
Company Operations
- Agency Comms - sharing general operational updates associated with role
- Platform & Services Management
- IT oversight & equipment management
- Managing finance requests from team
- Informing finance of new client onboarding
- Monthly employee engagement survey
- Company event planning & team days
- Travel & Expenses - Manage booking process through the Finance team
Resource Operations
- Resource Tracking - managing project specifics on our resource tracking platform and ensuring the team completes their timesheets every week by the deadline.
- Overseeing & communicating capacity concerns and trends, pulling reports.
- Forecast - plotting in project requirements against assigned team members to forecast capacity concerns and requirements with support from team leaders.
- Reviewing projects on and cross-checking/updating them in the resource tracker.
- Issuing monthly retainer report to specific teams i.e., social, creative and scale
Team Operations
- Managing the agency culture calendar
- Leading the culture committee to action any deliverables and brainstorm ideas
- Organise Monthly team socials - coordinating with chosen employee for that month
- Support HR/IT with smooth onboarding of new team members
- Support HR/IT with smooth offboarding of leavers
- Organise new starter lunches/breakfast/drinks
ABOUT YOU
- The ability to work as an authoritative figure in a busy team
- Enthusiastic and positive approach to challenges
- Significant experience in managing multiple tasks simultaneously
- Resourceful and proactive in dealing with issues that may arise
- Solid understanding of budgeting
- Excellent written and oral communication skills
- A keen attention to detail
WHY WILDERNESS?
We're passionate about fostering a healthy, happy, and positive work culture that encourages creativity and collaboration and supports our team's individual and collective growth.
Flexible, hybrid-working environment
Company healthcare
Spill logins for access to 24/7 therapy
30 day passport (work from anywhere in the world for 30 days)
25 days holiday per annum
2 Self-care days per annum
Office closed over the Christmas period
Additional allowance for any religious holidays you celebrate outside of the public bank holidays
Annual Bonus Scheme
New Business Bonus
Opportunity to get involved with pro-bono work and charity partnerships
Regular team socials and company wide training events
OUR VALUES
EMPOWERMENT
We foster trust and champion independence: enabling individuals to craft their own story.
RESPECT
We work together with empathy, patience and care: judgement free communication - always.
INTEGRITY
We are excellent human beings doing an excellent job: committed to honesty and setting high standards.
AMBITION
We create opportunities for individuals and teams alike: aiming for greatness and continually improving.
Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.