Freight Forwarding - Account Growth

Freight Forwarding, Fulfilment & LogisticsDriving Growth and Partnerships across the UK's Strategic Corridors

To lead commercial growth in global freight forwarding (Air, Ocean, Multimodal) and fulfilment/logistics solutions across the South of England.

Candidates must combine commercial drive with a deep understanding of international freight and fulfilment operations, working with clients across Pharma & Life Sciences, Aerospace & Defence, Industrials, General Cargo, eCommerce, and Lifestyle sectors.

Key Responsibilities

• Client Acquisition & Growth
  • Identify and secure new business within pharma, aerospace, industrial, e-commerce (D2C & B2B), and lifestyle/athleisure brands.
  • Build senior-level relationships with SME and mid-market clients, converting pipeline into profitable contracts.
• Solution Design
  • Work with operations to design bespoke Air, Ocean, and Fulfilment solutions, including bonded warehousing, value-added services, and cross-border eCommerce.
• Market Intelligence
  • Track competitor activity, regulatory developments (Brexit, customs, trade lanes), and digital trends shaping freight and fulfilment.
• Account Retention & Expansion
  • Manage and grow new your new accounts brought on board, support existing accounts through exceptional service delivery.
• Commercial Governance
  • Negotiate and secure commercial agreements aligned with company profit targets and compliance standards.
  • Ensure adherence to UK/EU regulations, trade compliance, and sector-specific standards (e.g. GDP for pharma, defence security requirements).
• Performance Management
  • Report regularly on KPIs: pipeline health, new wins, GP contribution, retention, and account growth.

Skills & Competencies

• Sector Expertise: Strong knowledge of freight forwarding (air & sea), customs, and supply chain solutions. Exposure to pharma, aerospace/defence, industrials, or eCommerce fulfilment is highly desirable.
• Commercial Strength: Proven ability to negotiate and close high-value deals in a competitive logistics market.
• Relationship Building: Trusted networker, able to build long-term partnerships across SME, mid-cap, and multinational clients.
• Analytical Edge: Skilled at interpreting market data and customer trends to inform strategy.
• Self-Starter: Results-driven, resilient, and comfortable operating independently across a wide territory.

Qualifications & Experience

• 5-15 years' experience in account management or sales within freight forwarding, contract logistics, or fulfilment.
• Track record of delivering growth with SME and mid-market customers.
• Willingness to travel extensively across South England (Reporting to the South East Office HQ several times a month). Otherwise this role is remote.

Regional Context

The South of England provides a strong platform for logistics growth:

• Proximity to major ports (London Gateway, Southampton, Felixstowe) and air gateways (Heathrow, Gatwick, Luton, Stansted).
• Central access to innovation clusters in Oxford-Cambridge, the Thames Valley, and London.
• Strong demand from eCommerce fulfilment, pharma, aerospace, industrial, and lifestyle sectors.

Ideal Candidate

You are a commercially sharp, sector-savvy logistics professional with a proven track record in winning and growing business in freight forwarding and/or fulfilment. You thrive on competition, deliver solutions that meet complex client needs, and are motivated by growth and long-term partnerships.