ServiceNow Architect/ Analyst

ServiceNow Architect/Analyst

Location: Central London

Contract Role

A leading global FTSE-listed organisation is seeking an experienced ServiceNow Architect/Analyst to join their team. Based in Central London with hybrid working options, this role is Outside IR35.

This role will focus on managing the comprehensive integration plan for ServiceNow between two merging companies. The ideal candidate will possess experience in assessing the impact of mergers on existing processes, workflows, and data, as well as identifying opportunities for improvement.

Key Responsibilities:

• Integration Project Management - planning, execution and completion of the ServiceNow integration project.
• Data Migration - Accurate and efficient migration of data between the two instances.
• Configuration and Customisation - Configuring and customising the merged instance.
• Performance and Quality Assurance
• Stakeholder Communication
• User Training and Support
• Documentation

Skills and Experience Required:

• Technical expertise in ServiceNow, including administration, development, and integration.
• Strong understanding of ServiceNow ITSM modules and best practises.
• Proficient in scripting languages used in ServiceNow (e.g. JavaScript, Glide).
• Knowledge of data migration tools and techniques.
• Experience with ServiceNow Discovery and Service Mapping.
• Project Management - experience in managing complex integration projects.
• Problem Solving and Analytic Skills.
• Communication and Interpersonal Skills.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS).
• Experience with Agile or ITIL methodologies.
• Familiarity with other ITSM tools and technologies.

Apply now with CV

Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.