Income Officer

We are seeking a detail-oriented Income Officer to deliver a professional and efficient Income Management service. You will play a crucial role in ensuring accurate cash receipting, allocations, banking processes, and financial controls, while maintaining compliance with regulations and policies.

This is an excellent opportunity for a finance professional with experience in income processing, financial reconciliation, and customer service, who thrives in a fast-paced environment.

Key Responsibilities
Process and allocate income transactions, including recalls, refunds, and web payments.
Monitor unallocated cash, investigate discrepancies, and ensure prompt clearance.
Manage banking systems, including Bankline, direct debits, and bounced payments.
Act as the first point of contact for income-related queries, ensuring timely resolutions.
Provide guidance to internal teams and external stakeholders on income processes and best practices.
Collaborate with Accounts Payable, Accounts Receivable, and Finance teams to ensure accurate financial reporting.
Ensure all income management activities comply with financial regulations, policies, and VAT requirements.
Maintain access control and security profiles for the Income Management system.
Support audit processes, ensuring a clear financial trail of transactions.

About You
Experience in income processing, banking transactions, or financial administration.
Strong understanding of local government financial policies, accounting principles, and VAT regulations.
Proficiency in using financial systems, Microsoft Office, and data management tools.
High level of numeracy and attention to detail, with experience handling large volumes of financial data.
Strong problem-solving and analytical skills to investigate and resolve discrepancies.
Excellent communication and organisational skills, with the ability to work collaboratively.
AAT qualification (or equivalent experience in financial management).

How to Apply

If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW.

If you do not hear from us within 48 hours of applying, your application has been unsuccessful.

Footnote
If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.
Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed).
By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.