Commercial Venue Executive

Commercial Venue Executive

London

The Organisation

Our client is a membership organisation.

They are proud to have achieved workplace accreditations - We invest in people Gold and We invest in wellbeing Silver - which reflect their commitment to their employees.

The Role

Our client is now looking for a Commercial Venue Executive to join them on a permanent, full-time basis.

As a Commercial Venue Executive, you will manage venue bookings and deliver exceptional service to both internal and external clients.

Acting as the first point of contact for all venue enquiries, you will manage bookings, confirm arrangements, and co-ordinate requirements with internal teams, including AV, catering, and facilities.

You will oversee the efficient use of rooms, prioritising commercial bookings to maximise occupancy and revenue, while maintaining accurate records and preparing event documentation such as proposals, contracts, and invoices.

Additionally, you will:

- Manage and update the venue's website, driving traffic and enquiries

- Support marketing initiatives and proactively promote the venue to new clients

- Deliver high standards of customer service and conduct venue show rounds

- Upsell additional services and recommend improvements to enhance revenue and service delivery

Person Specification

To be considered as a Commercial Venue Executive, you will need:

- Proven experience of working in a venue arena

- Experience within a customer-oriented administrative environment, including providing a high-quality customer service and dealing with enquiries from all levels of stakeholders

- Experience using a CRM system and room booking and event software

- Good organisational, interpersonal and negotiation skills

Salary and Benefits

- Salary of circa £30,000 per annum, depending on experience, plus bonus

- Training and career development

- Work/life balance including 26 days' holiday per annum plus Bank Holidays

- Benefits including stakeholder pension scheme, birthday and volunteering leave, life assurance, and private health cover

- Miscellaneous extras

This is a unique opportunity for a customer focused professional from a venue management and events background to join a prestigious organisation.

Ready to make your mark in a truly iconic setting? Apply now!

The closing date for this role is 23:59hrs (BST) on Thursday 28 August 2025. However, please note that this is a time sensitive recruitment and therefore, the organisation may be interviewing on an ad-hoc basis as and when they receive applications. Our client also reserves the right to close the vacancy early if they receive sufficient applications or have made an appointment.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.

So, if you're interested as a Commercial Venue Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.