Faculty Quality Officer

We are seeking an organised, proactive and collaborative individual to join our Quality and Standards team as a Faculty Quality Officer. This role is ideal for someone who is passionate about supporting high quality academic provision and enjoys working across a wide range of academic and professional service colleagues in a dynamic environment.

Faculty Quality Officers play a crucial role in ensuring the effective implementation of the University’s academic quality assurance and enhancement systems. You will work across multiple Faculties, supporting colleagues to deliver consistent, timely and robust quality processes aligned with institutional and external expectations.

You will be involved in course approval and review activity, external examining processes, professional and statutory body engagements, and committee support. You will help to maintain clear, accurate records and ensure that quality assurance activities run smoothly throughout the academic cycle.

Key responsibilities include:

Quality Assurance Support:

• Coordinating and tracking quality assurance activities across Faculties throughout the annual cycle.
• Supporting course and partnership approval and review events, including document preparation and secretarial support.
• Providing administrative input into course modifications, exceptions processes and the maintenance of accurate course information.
• Facilitating the set-up of definitive course and unit data within the student record system.

External Examining and Monitoring:

• Monitoring external examiner reports, responses and terms of office, and supporting External Examination Committee activity.
• Assisting in the coordination of PSRB accreditation activity and monitoring processes.

Governance and Committee Support:

• Acting as secretary to Faculty Teaching Quality and Standards Committees (FTQSCs), including preparation of papers, minutes, action tracking and maintenance of decision records.

Guidance, Training and Collaboration:

• Providing advice and training to colleagues across Faculties on the application of the Academic Quality Framework.
• Maintaining quality records and supporting preparations for internal and external review.
• Building productive relationships across the University to support a positive and collaborative quality culture.

This role would suit someone with strong organisational skills, excellent attention to detail and the ability to work both independently and as part of a wider team. Experience within a professional administrative role, particularly in Higher Education, would be an advantage.

Interview date: Wednesday 25th March

We kindly request that all applicants refrain from canvassing during the shortlisting process. Your applications will be thoroughly reviewed, and you will be contacted and informed of the outcome of in due course.

The post will be based at Luton (with travel to other campuses as required).

The University is committed to equality of opportunity and values the diversity of all its workforce and student population.

At the University of Bedfordshire, inclusivity is a key University value, and we are committed to creating an environment in which we celebrate and value the diversity of our staff and student community and provide fair opportunity and outcomes for all.

We recognise that diversity fosters creativity and innovation, and we want our community to represent and benefit from opportunities that the diversity of talent and thought creates.

We, therefore, particularly encourage applications from candidates who are likely to be underrepresented in the University of Bedfordshire’s workforce. These include people from Black, Asian and Ethnic Minority backgrounds (particularly in roles in grades 7 and above), disabled people; LGBTQ+ people; and women in some senior grades.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

We offer a range of employee benefits including a generous pension and annual leave entitlement, free fitness classes and gym membership, flexible working arrangements, personal and professional development and family-friendly policies.